Mall Strategy Specialist - TikTok Shop by Tokopedia (Indonesia)

Join TikTok Shop by Tokopedia as a Mall Strategy Specialist and drive the growth of brand merchants in Indonesia’s booming e-commerce landscape. As part of the Mall Team, a key mid-platform strategy unit, you will play a pivotal role in scaling our merchant ecosystem. In Jakarta Raya, you’ll work alongside a dynamic team to develop and execute strategies that enhance merchant performance, optimize inventory, and boost sales through TikTok Shop’s innovative platform.

As a Mall Strategy Specialist, you’ll leverage your deep understanding of e-commerce trends and merchant needs to create data-driven strategies. You’ll collaborate with cross-functional teams to implement these strategies, ensuring seamless integration with TikTok Shop’s tools and features. This role offers a unique opportunity to shape the future of e-commerce in Indonesia while contributing to a fast-growing, innovative company.

📋 Tanggung Jawab Pekerjaan

• Develop and execute merchant growth strategies, focusing on performance optimization and sales enhancement.
• Analyze merchant data using tools like Google Analytics and TikTok Shop’s proprietary platform to identify trends and opportunities.
• Collaborate with the Merchant Operations and Marketing teams to align strategies and ensure cohesive execution.
• Create and present strategic reports to key stakeholders, highlighting insights and recommendations.
• Stay updated with industry trends and best practices to continuously improve merchant performance.
• Participate in cross-functional projects, contributing to the overall success of TikTok Shop’s merchant ecosystem.
• Monitor and evaluate the impact of implemented strategies, making data-driven adjustments as needed.
• Provide training and support to merchants to help them maximize their potential on the TikTok Shop platform.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business, Marketing, Economics, or a related field.
• 3-5 years of experience in e-commerce, merchant strategy, or a similar role.
• Proficient in using data analysis tools such as Google Analytics, Tableau, or Power BI.
• Strong understanding of e-commerce platforms and merchant needs.
• Excellent communication and presentation skills, with the ability to convey complex insights clearly.
• Proactive and results-oriented mindset, with a focus on driving merchant success.
• Familiarity with TikTok Shop or similar platforms is a plus.
• Fluency in both English and Indonesian is required.

🛠️ Keahlian

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