Customer Service Representatives (Fresh Graduates) - Start August-October 2026

Are you a recent graduate looking to kickstart your career in customer service? Find Human Resources is hiring Customer Service Representatives to join our dynamic team in beautiful Bali! This is a fantastic opportunity to develop your communication skills, gain valuable experience, and work in a vibrant, international environment. As a Customer Service Representative at Find Human Resources, you'll be the first point of contact for our clients, ensuring their queries and concerns are addressed promptly and professionally.

Our team is dedicated to providing exceptional service, and we're looking for enthusiastic, adaptable individuals who are passionate about helping others. Whether you're based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you'll be part of a close-knit group that values teamwork and continuous learning. With a starting salary of PHP 23000 - 25800 per month, this role offers a competitive compensation package and the chance to grow within a forward-thinking company.

📋 Tanggung Jawab Pekerjaan

• Answer and resolve customer inquiries via phone, email, and chat, ensuring a high level of satisfaction.
• Process and manage customer data using our in-house CRM system, maintaining accuracy and confidentiality.
• Collaborate with other departments to ensure seamless service delivery and problem resolution.
• Provide training and support to new hires, fostering a positive and productive work environment.
• Monitor and report on customer service metrics, identifying areas for improvement.
• Adapt to changing customer needs and market trends, continuously improving service quality.
• Participate in team meetings and contribute to brainstorming sessions to enhance customer service strategies.
• Uphold company policies and procedures, ensuring compliance and professionalism in all interactions.

🎓 Kualifikasi & Syarat

• Recent graduate with a degree in Business Administration, Communication Studies, or a related field.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.
• Strong problem-solving and analytical skills with a customer-centric approach.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with basic CRM software such as Salesforce or HubSpot is a plus.
• Previous customer service experience, either through internships or part-time jobs, is an asset.
• Enthusiasm for learning and adapting to new technologies and processes.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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